Tuesday, 8 October 2013

The Best Airport For Inter-Departmental Cooperation

The Airport With The Best Inter-Departmental Cooperation we like is the Kuala Lumpur International Airport in Malaysia. Getting the various government departments, security agencies and airport divisions to work as one cohesive administration is the hardest facet of airport management; but what remains a pipe-dream in most places has become a practical reality in this award-winning facility. KLIA has been named Best Airport In The World in its class more than once, and has won awards for various other achievements, including being environmentally-friendly, going wi-fi, and even for having the best airport cigar-shop in the world – but there simply isn’t an award for effective management of synergy between the various government departments such as customs, immigration, police, airport security, fire brigade, labour ministry and civil aviation. The closest there is to an award comes from the International Commercial Aviation Organisation that lauded KLIA in its 2006 Audit Report, stating that “at KLIA there are a number of positive aspects that have led to a higher level of security”, and proceeded to extol “the cooperation among organisations responsible for implementing the security measures”. As an avid airport-watcher, I must say that the cooperation and seamless communication between the various departments at KLIA is an outstanding model for the rest of the world to emulate.
Pix by Malaysia Airports

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