Tuesday, 6 November 2018

The Best Airport-Lounge Company

For nearly a century of commercial aviation, Airport Lounges were exclusive cocoons that individual airlines provided for their elite passengers flying First and Business Class. In that milieu, front-end passengers paying top-dollar for exclusivity and luxury in the air could enjoy similar benefits at airports before their flights, provided by the airline they were travelling with.

Then, just before the new Millennium, came a former global banker and erstwhile entrepreneur. Once a frequent-flyer on business trips, Hong Kong-based businessman Hoi-see Song chafed at not being able to access the privileges and conveniences at Business Lounges for a variety of reasons.

“For one thing, in some countries many airlines did not provide Airport Lounges for passengers on short-haul or domestic routes.  For another, most airlines simply could not provide an Airport Lounge at an airport where they did not have a sufficient number of flights to justify the significant investment involved. As air-travel became more and more a necessity, many affluent air-travellers found that they could not enjoy the benefits of an Airport Lounge simply because they were flying Economy Class due to corporate policy or governmental regulations”,  Song recalls wryly.

“Personally, I did not mind dining at the excellent variety of restaurants at most airports, but I did miss the convenience of being able to have a bite while accessing Internet and Wi-Fi facilities as well as the business-requirements of that time such as printers, fax-machines,  telephones, meeting-rooms and even the ability to have a refreshing hot shower in one convenient location at an airport. Airport Lounges also provided helpful staff and a conducive environment to relax, think or get work done, depending on my needs or mood at any particular time.”                                              Thinking out of the box, Hoi-see Song came up with the innovative idea of Pay-Per-Use Airport Lounges  that would cater to all air-travellers . This immediately empowered airlines of all sizes to provide a full-service Airport Lounge for their elite front-end passengers, practically anywhere in the world! Credit-card companies also found that, for the first time, they could extend executive facilities at airports to their members in a savvy move which met the evolving lifestyles of their target markets. Thus was born the Plaza Premium Lounge – a facility now found at airports all over the world, and a concept being emulated by a host of me-too players. 
Headquartered in Hong Kong, the Plaza Premium Group provides premium airport services to nearly 14 million passengers a year in over 160 airport-locations across the world. The Group has grown to provide four core airport-services:- Airport Lounges, Airport Transit Hotels, Airport Meet & Greet Services and Airport Dining.

With its corporate commitment to make the airport experience exceptional for all travellers by going beyond expectations. the pioneering Plaza Premium Group is our obvious choice for The Best Airport-Lounge Company in the world!

(Photographs by Plaza Premium Group)

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