Then, just before the new Millennium, came a
former global banker and erstwhile entrepreneur. Once a frequent-flyer on business trips, Hong Kong-based businessman Hoi-see Song chafed at not being able to
access the privileges and conveniences at Business Lounges for a variety of
reasons.
“For one thing, in some countries many airlines
did not provide Airport Lounges for passengers on short-haul or domestic routes.
For another, most airlines simply could
not provide an Airport Lounge at an airport where they did not have a
sufficient number of flights to justify the significant investment involved. As
air-travel became more and more a necessity, many affluent air-travellers found
that they could not enjoy the benefits of an Airport Lounge simply because they
were flying Economy Class due to corporate policy or governmental
regulations”, Song recalls wryly.
“Personally, I did not mind dining at the
excellent variety of restaurants at most airports, but I did miss the
convenience of being able to have a bite while accessing Internet and Wi-Fi
facilities as well as the business-requirements of that time such as printers,
fax-machines, telephones, meeting-rooms
and even the ability to have a refreshing hot shower in one convenient location
at an airport. Airport Lounges also provided helpful staff and a conducive
environment to relax, think or get work done, depending on my needs or mood at
any particular time.” Thinking out of the box, Hoi-see Song came up
with the innovative idea of Pay-Per-Use Airport Lounges that would cater to all air-travellers . This
immediately empowered airlines of all sizes to provide a full-service Airport
Lounge for their elite front-end passengers, practically anywhere in the world! Credit-card companies also found that,
for the first time, they could extend executive facilities at airports to their
members in a savvy move which met the evolving lifestyles of their target
markets. Thus was born the Plaza Premium Lounge – a
facility now found at airports all over the world, and a concept being emulated
by a host of me-too players.
With its corporate commitment to make the airport experience exceptional for all travellers by going beyond expectations. the pioneering Plaza Premium Group is our obvious choice for The Best Airport-Lounge Company in the world!
(Photographs by Plaza Premium Group)
